Tommaso Colombino | Naver Labs Europe
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UX and Ethnography

Tommaso Colombino joined what was formerly the Xerox Research Centre Europe in 2005. He is currently a senior research scientist, UX and Ethnography group. His main responsibility is to conduct observational (ethnographic) studies of the organization of work across a broad range of office and work environments. The results of the studies are then used to inform the design of new technology solutions or to improve on existing work practices and technologies.

He has studied a broad range of topics, including colour management in digital production printing, remote technical assistance, graphic design and performance management in customer contact centres.


Tommaso holds a PhD in Sociology from the University of Lancaster.