|Alessandra Agostini, Valeria Giannella, Antonietta Grasso, Renata Tinini|
|Designing Collective Memories, 7th Le Travail Humain Workshop, September 14, 1998, Paris, France|
The European project Campiello (ESPRIT LTR 25572), as part of its methodology, is conducting an experiment of social observation and intervention regarding the process of community making in Venice, with a special focus on the role of memory collection and ri-elaboration in such a process. In this paper the social observation is presented describing its context, a particular local community inhabiting a Venice neighborhood, and the activities carried on by a local school to collect and represent the community memories. This experience is then used for a reflection about how Information Technology could extend the process and enhance it. For this purpose the process around memories is described according to four sub-activities: collection, dissemination, representation and enrichment. For each of them the needs and requirements coming from the observation are presented and existing possible technologies to support them are briefly described.